*Contact Name:

Company Name:

*Your Phone Number:       Fax:

Email:

Date:

*B&B Model Number & Quantity:
Model: Qty: Serial No:
Model: Qty: Serial No:
Model: Qty: Serial No:

*Date of Purchase:     *Invoice Number:

Action Requested:
         Wrong Part Ordered/Supplied
         30 Day Sale or Return
         Faulty Product (describe below)

*Problem Description:

Return Procedure

For product repair, exchange or refund, the customer must

1. Complete this form and submit it.
2. Wait for B&B Electronics Ltd to email you your RMA (Return Materials Authorization) number.
3. When you receive your RMA number, carefully pack the product in an anti-static package and where possible, in the original packaging supplied with the product.
4. Enclose a note with a brief description of the problem, a return address, phone number and email address of a technical contact.
5. Clearly label the outside of the package with your RMA number.
6. Return the package to:
   Returns
   B&B Electronics Ltd
   Unit 10 Westlink Commercial Park
   Oranmore
   Co. Galway
   Ireland

Important:

• Returns will not be processed unless all software CD's, manuals, cables, plugs and power supplies associated with the product are also returned.
• DO NOT return items unless you have been provided with an RMA number.